“I feel robbed, I am £2,000 down, I really hope the bank can help me, it is my last resort,” he says.

“I was worried about getting a refund, as I had spent so much money.”ĭespite having CCTV evidence from the Amazon hub of him opening the box to find shoes instead of camera gear, Martin has still not received a refund from the retail giant and has taken the issue up with his bank. “Inside there was two pairs of cheap shoes - no camera to be seen - it was horrible and disappointing,” says Ethan Martin, also from the U.K. ‘Two Pairs of Cheap Shoes’Ī 22-year-old photographer was left downcast after purchasing a Panasonic Lumix and lens for $2,435 (£1,999) and receiving something else entirely after he went and collected it from an Amazon hub.

The Marvelous Mrs.“We’re sorry that some customer experiences have fallen short of the high standards that we expect,” an Amazon spokesperson tells the BBC.

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